Could happen for these reasons :
- You placed the same order for the same link before it was completed
- The link you provided was incorrect or you did not follow the instructions in the description
- The service you ordered is being updated in our website
- For some services you did not enter the quantity correctly , for example 100-1000-2000
Before open a ticket , check the status of your order on the orders page in your dashboard.
If the order status is indicated complete and you have not received the service, Open a ticket or write us and we will check the order for you.
It is possible to request a refill once in 24 hours if your order is still in the Refill period.
-You can find the charging period in the service description.
-If the refill period is not indicated it means that there is no possibility of having it